Complex systems, human judgment.
A selection of projects from healthcare, civic tech, and AI — where the design challenge was the system, not the interface.
Privilege Request Form
Redesigning a legacy clinical privileging workflow from scratch at symplr — turning a dense, non-linear process into a clear four-step form that guides providers through review, selection, and sign-off.
Simplifying Provider Credentialing
Reducing cognitive load in a high-stakes credentialing workflow by designing clearer task flows, better status visibility, and calmer “what happens next” moments.
Vermont Resilience Planning Tool
Helping state agencies and municipalities understand climate risk, prioritize mitigation, and make uncertainty visible.
JustOneCall
Lowering the activation energy for civic action by turning “I should do something” into one clear call.
Emote
A behavioral specification framework for AI and trust-sensitive systems. Six canonical patterns. A 19-token vocabulary.
