Complex systems, human judgment.
A selection of projects from healthcare, civic tech, and AI — where the design challenge was the system, not the interface.
Simplifying Provider Credentialing
Reducing cognitive load in a high-stakes credentialing workflow by designing clearer task flows, better status visibility, and calmer “what happens next” moments.
healthcarecompliancecognitive load
Vermont Resilience Planning Tool
Helping state agencies and municipalities understand climate risk, prioritize mitigation, and make uncertainty visible.
civic techsensemakingdata + maps
JustOneCall
Lowering the activation energy for civic action by turning “I should do something” into one clear call.
civic techrapid prototypingclarity under pressure
Emote
A behavioral specification framework for AI and trust-sensitive systems. Six canonical patterns. A 19-token vocabulary.
AI behaviorframeworktrust design
